Skip to main content

F.A.Q.

Frequently Asked Questions

Where are the shirts being shipped from?

USA/International orders are shipped from our fulfillment facility located in Buffalo, New York (via USPS FIRST CLASS MAIL).

Canadian orders are shipped from our fulfillment facility located in Toronto, Canada (via CANADA POST).

Do you provide tracking numbers?

Yes, all orders going to the United States receive a tracking number in real-time. International orders will receive a tracking number that may only be valid in the United States. Local carriers may continue to use the tracking number to update delivery information.

Note: For certain addresses, including P.O. Boxes or military addresses (APO/FPO), tracking numbers may not be provided.

Can I customize the color of the shirt for my order?

Yes, we offer a variety of colors, though availability may vary for some sizes.

How do I change the color of my order?

At checkout, there is a box where you can include special instructions. Specify your preferred color there. Please note:

  • The design color will not change (e.g., white designs on white shirts will not be visible).
  • 5XL and 6XL sizes are limited to Black and White.

Important: Ensure that your chosen shirt color contrasts with the design color for the best appearance.

What colors do you offer?

We offer over 20 t-shirt styles, including:

  • Black, Charcoal Grey, Daisy, Dark Chocolate, Forest Green, Gold, Irish Green, Light Blue, Light Pink, Military Green
  • Navy, Orange, Purple, Red, Royal Blue, Sport Grey, Tan, White
  • Three styles of ringers: Black, Navy, and Red

What method of payment do you accept?

We accept Visa, MasterCard, Amex, PayPal, Google Pay, and Apple Pay.

What is the average wait time?

Our t-shirts are made-to-order. Processing takes 2-3 business days. Shipping times vary:

  • United States: 3-6 business days
  • Canada: 4-8 business days
  • Europe (including UK): 10-15 business days
  • International Countries: 20-30 business days

Note: Processing times may vary during peak seasons (November-December).

How much is shipping?

Shipping costs are as follows:

  • USA: $5.99 USD (standard) or $7.99 USD (expedited, +$2/item)
  • Canada: $8.49 CAD (standard) or $10.49 CAD (expedited, +$2/item)
  • International: Varies by location

Do you offer rush shipping?

Yes! Select the Fast-Track option at checkout for an additional $2 USD per item. This ensures processing within one business day.

Refunds

We do not accept refunds or exchanges for made-to-order items except in extreme cases, such as defective products.

Note: Delivery delays cannot be refunded.

Return Policy

Returns are only accepted for defective items. Defects include:

  • Rips, incorrect size/style, extreme color errors, or incorrect items.

Notify us within 14 days of receiving your order, including a photo of the defect.

Important: Modified items (e.g., color or size changes) cannot be returned.